What should be done if a Dell system with Windows 10 has a fault MB?

When a Dell system with a fault motherboard (MB) is encountered, replacing the motherboard and providing a Windows Universal Replacement Device Product Key (DPK) for activation is the best approach. This process ensures that the hardware issue is addressed effectively, restoring the system's functionality.

Replacing the motherboard is critical because it is a foundational component that supports other critical hardware and allows the operating system to run correctly. Additionally, since motherboards are often tied to specific licensing for operating systems, a Windows Universal Replacement DPK is necessary to ensure activation compliance without any legal or functional issues. The DPK allows for seamless activation of the Windows operating system after the new motherboard installation, facilitating a smoother user experience.

Choosing the repair option may not be reliable, as it could lead to temporary solutions when a replacement is a more effective long-term fix. Simply installing a new operating system doesn’t solve the underlying hardware issue, and dispatching a technician may not provide the necessary resolution if the technician is focused on software problems rather than hardware replacements. By opting for the motherboard replacement with the appropriate DPK, you are ensuring a comprehensive solution that effectively resolves both hardware and software concerns associated with a failing motherboard.