When should the RMA Shim tool be utilized on a Chromebook?

The RMA Shim tool is specifically designed to assist technicians when servicing hardware within a Chromebook, particularly when replacing the system board. This tool is essential in ensuring that the components are properly aligned and that any screws or fasteners are securely positioned during the replacement process. The use of the RMA Shim tool helps to prevent damage to the internal components and ensures the proper functioning of the Chromebook once the system board has been replaced.

In contrast, tasks such as software installation, battery calibration, or upgrading RAM do not require this specialized tool, as they involve different methods and setups that do not necessitate the same level of physical alignment or structural support that the RMA Shim provides during a system board replacement. Thus, utilizing the RMA Shim during a hardware replacement contributes to the reliability and integrity of the Chromebook after repair.